Support

How can we help?

Real humans, real answers. Most parents hear back from us within a few hours.

support@biggerfive.com — replies within one business day, seven days a week.

Every watch carries a 2-year warranty. Include your order number and we'll sort it fast.

Pairing, watch faces, school mode — check the Help Center first for instant answers.

Browse the Help Center for setup guides, FAQs, and manuals.

Still browsing? Meet the lineup.

Smart watches and trackers for ages 3–15 — free shipping, every order.